WIND Hellas is one of the largest telecommunications companies in Greece. Since WIND was established, 24 years ago, it has been consistently investing in technology to provide integrated Mobile, Fixed & Internet solutions to its Customers. Believing in the power of a modern world where everything is interconnected and where everything is possible if you are connected, WIND has invested almost 3 billion euros to build communication networks, thus implementing one of the largest private investment projects in Greece. Ultra-high speed networks both in mobile (4G, 4G+), and fixed (VDSL, FTTx) and will amount to 500 million Euros in total, with more than half a billion euros within five years. Meanwhile, this year, WIND is entering the television industry, with a new multi-screen video service. By 2020, WIND will become a major player of the Greek market in providing convergence solutions to its customers: mobile, fixed, Internet and TV Content.
Driven by its commitment to offer its Customers an excellent communication and service experience, WIND is constantly evolving. Customer experience is a strategic priority at all levels and in each activity at all contact points. The new retail flagship stores, the Call Center, the broader business partnerships and the online platforms are playing a key role in improving customer experience at a 360 level.
WIND’s primary goal is to offer responsible products and services to consumers. The impressive penetration of technology in the younger age has highlighted the urgent need for education and vigilance of parents and then children in relation to the proper use of the Internet. The kids@safety: internet, mobile and child campaign has adopted this role by informing, educating and familiarizing children with new technologies.
Corporate Affairs Executive Director
Mr. George Tsaprounis is Head of the Corporate Affairs Department of WIND Hellas since July 2007, and responsible for the functions of media relations, corporate communication, community affairs, crisis management, corporate social responsibility and internet.
Mr. Tsaprounis began his career in Australia in 1991 as a Communications Consultant in Australian companies. During his sojourn in Australia he was an active member of the Greek–Australian Community Inc. where he acted as the Assistant Manager of the headquarters. He returned to Greece in 1994 and assumed the position of senior project manager in the consulting firm Almo International. Following that post he worked as a Marketing Consultant in Hellenic Star Airways and in 1998 he became Marketing Manager of Aegean Casino. He works for WIND Hellas since January 2001 initially as a Sponsorship & Internal Communication Manager. Prior to his current post, he was promoted to Senior Corporate Communication Senior Officer in 2003.
George Tsaprounis holds a Post Graduate Degree in Public Relations and Marketing from RMIT University in Australia, an advanced Diploma in Public Relations from the I.C.S. College and a Certificate of Technology and Computing from the Hawthorn Institute of Education – Melbourne University. Born in Athens in 1967, he is married with two children.